During conflict resolution, what is the first step recommended in ALS?

The first step in conflict resolution according to the ALS curriculum is to identify the source of the conflict. Understanding the root cause of the disagreement or issue is essential, as it sets the foundation for addressing the problem effectively. By pinpointing the underlying factors that contribute to the conflict, individuals can better comprehend each party’s perspective, which is crucial for developing a productive resolution strategy.

Identifying the source allows for open communication, serious consideration of the underlying issues, and the opportunity to clarify misunderstandings. Once the source is established, further steps like communication and compromise become more effective. Without recognizing what is truly causing the conflict, attempts to resolve it may be superficial or inane, potentially leading to repeated issues or unresolved feelings. Thus, focusing on the source is not only about addressing the immediate problem but also about fostering a healthier environment for future interactions.